Billing companies that work pain management claims every day. Describe your practice once and compare their proposals.
A few questions about the practice, then billing companies that fit send proposals. You are not committing to anything.
Hand off all of it or just the parts that are breaking. Say which in the form so the proposals match.
Charges entered, claims checked against payer edits, and sent daily so clean claims go out the first time.
Every denial worked, appealed, or corrected, with the root cause tracked so the same denial stops repeating.
Old balances called on and worked by payer and by age until they are paid, adjusted, or written off on purpose.
Certified coders assign CPT, ICD-10, and modifiers from your notes, or audit the codes your providers pick.
New providers enrolled with payers, CAQH kept current, and revalidations handled before they lapse.
Statements, online payment, payment plans, and the phone calls that come with them, handled in your name.
Eligibility checks, prior authorizations, and old AR cleanup go through the same request. If you only need one piece, say so.
There is no right answer for every practice. The usual tradeoffs:
Pain management is billed one procedure at a time, and almost every procedure is a bundle. An epidural injection includes its imaging guidance. A facet injection counts by level and by side. A radiofrequency ablation gets paid only if the diagnostic blocks before it were documented the way that payer wants them. Staff who came from primary care billing tend to code the visit and miss what the procedure note actually supports, and laterality, spinal levels and add-on codes are where revenue drifts in both directions.
Medical necessity is the other half of the job. Payers want conservative care tried first, pain scores before and after, a functional goal, and often a minimum gap between repeat injections. Medicare contractors publish coverage policies for epidurals, facet procedures and ablation, and commercial plans copy the shape with their own twists. Prior authorization varies by plan and by procedure, and a denial for thin documentation is far more common than a denial for the wrong code. Urine drug testing carries coverage limits that differ from payer to payer. Same-day visits need modifier 25 and a note that stands on its own. Spinal cord stimulator trials, permanent implants, pump refills and a shift in place of service between the office, an ASC and a hospital outpatient department each carry separate rules.
Outsourcing makes sense when one biller is also answering the phones, when procedures make up most of your volume, or when you own an ASC and the facility and professional claims have to reconcile. It makes less sense for a one-doctor practice that does mostly medication management and a few injections a week. A good pain biller reads op notes, not just charge sheets. They track authorization expiration dates, and they can tell you which payer starts denying facet injections after the first session. Put your procedure mix, your payers and your ASC status in the form, and let the companies show you what they would do with it.
Three steps. Most practices hear from the first billing company within a business day.
Specialty, providers, claim volume, your software, and what you want handled.
Your request goes to billing companies that work your specialty and take on practices your size.
Compare fees, scope, reporting, and contract terms side by side. Pick one, or none.
What practice managers usually ask before they fill out the form.
Describe the practice once and compare proposals from billing companies that fit. No obligation.
Request proposals